If your package is slated for delivery today but you still haven’t received it, don’t worry. Sometimes packages get left on the truck or the truck breaks down and they have to be delivered the next day. This is happening more frequently lately.
If you were notified that your package was delivered but you never received it, try reaching out to the carrier first so that they can investigate what happened. If they confirm the package was indeed delivered, and you suspect theft, you may need to file a report with the police department.
Orders can be tracked in the order confirmation email or in the Account link at the top right-hand side of our site. There you can find the shipping status and tracking numbers for your packages